Support
Need help, ran into a bug, or want to appeal a punishment? Support for Yozza SMP is provided entirely through our Discord server – that’s the fastest way to reach the team, day or night.
Join the Discord below, then open a ticket in the category that matches your issue – see the breakdown further down this page – or reach out to a member of staff directly.
What can we help with?
Every one of these is handled through a ticket panel in Discord. Pick the closest match below and a staff member will follow up as soon as they can.
- Questions about the server, ranks, the store, or how something works.
- Account or Minecraft/Discord linking issues.
- Anything else that doesn’t fit one of the categories below.
- Someone breaking the rules, cheating, or being abusive.
- Include their username, roughly when it happened, and any proof (screenshots/clips) if you have it.
- Think you were banned, muted, or warned unfairly? Open an appeal and explain your side.
- Check the Punishments page first to confirm what you were punished for.
- Found something broken, exploitable, or not working as intended? Let us know before you tell anyone else.
- The more detail (steps to reproduce, screenshots) the faster it gets fixed.
- Partnership, sponsorship, or business inquiries.
- Open a ticket and a manager will get back to you.